President Aquino launches DPWH hotline
President Benigno S. Aquino III launches the Department of Public Works and Highways’ “call center hotline” that aims to promote transparency and improve the DPWH’s complaints and feedback mechanism, during the Chief Executive’s visit to the agency’s headquarters in Manila Thursday.
The launching of the DPWH 24/7call center hotline 165-02, which is being undertaken in cooperation with Solutions People Innovation (SPi)-Global Inc., a subsidiary of the Philippine Long Distance Telephone Company (PLDT), coincides with the commemoration of the department’s 113th anniversary.
SPi-Global Inc.’s relationship with PLDT ensures that DPWH can provide clients with a highly reliable operating platform, 24/7 connectivity and best-of-breed technology.
Aside from the launch, the President, who will be joined by DPWH Secretary Rogelio Singson, will also lead awarding ceremonies honoring 25 DPWH retirees and 20 loyalty awardees who have spent 40 years and above in public service with the Department. (PCOO)
Aquino leads activation of DPWH 24/7 hotline
In keeping with President Benigno S. Aquino III's directive to make dealings with government closer and more transparent for the people, the Department of Public Works and Highways has tapped industry leader Solutions People Innovation (SPI)-Global Inc., a subsidiary of the Philippine Long Distance Telephone Company (PLDT), to head the department's 24/7 call center hotline which will allow the agency to immediately respond to complaints and queries within its jurisdiction.
No less than President Benigno S. Aquino III led the ceremonial “activation” of DPWH hotline 165-02 by making the inaugural call formally opening the service to the public.
The DPWH hotline 165-02 is now available 24/7 to those who wish to report damaged roads and other public infrastructure, inquire about the department's projects, make suggestions, file complaints and even report wrongdoings of DPWH officials and employees.
In his speech keynoting the launching ceremonies of the call center, which coincided with the DPWH's 113th Founding Anniversary, the President lauded the agency for its pioneering efforts in improving the delivery of its key services to the people.
“Kaya naman ikinagagalak kong maging bahagi sa pagbubukas ng DPWH call center hotline. Ngayon may 165-02 hotline na ang DPWH na bukas beinte-kuwatro oras, isang tawag na lang ay maaari nang maipaabot ni Juan dela Cruz ang kaniyang mga hinaing o mungkahi sa DPWH,” the President said.
“Sagisag itong palaging bukas ang inyong ahensya sa anumang suhestiyon at reklamo na magbibigay-daan sa paghahatid ng mas mataas na kalidad ng serbisyo sa ating mga kababayan,” he added.
For his part, DPWH Secretary Rogelio Singson said the launching of the call center hotline “signifies our commitment to provide higher levels of service in the coming years.”
“Filipinos anywhere in the country can now just call '165-02' if they see any potholes in our roads or if they have any other concerns with the department. The DPWH anniversary is certainly the perfect time to launch this call center,” Singson said.
The DPWH was established on June 23, 1898 by then President General Emilio Aguinaldo as among the pioneering government offices after his proclamation of Philippine Independence. (PCOO)
Gov't to save P7-billion from stringent reforms of DPWH
The government expects to save some P7-billion from reforms implemented in the Department of Public Works and Highways, President Benigno S. Aquino III said on Thursday.
In his speech keynoting the DPWH's 113th Anniversary in Manila, the President said these reforms include the implementation of a transparent and stricter bidding process in the agency.
“Tumatahak na nga po sa tuwid na daan ang inyong ahensya. Patunay dito ang pagbusisi ninyo sa walumpu't anim na kontratang nasa ilalim ng Post-Ondoy and Pepeng Short-Term Infrastructure Rehabilitation Project na may kabuuang halaga na 3.5 bilyong piso,” the President said.
“Labing siyam (19) po sa mga kontratang ito ay kinansela natin matapos na maungkat na ilan sa mga ito ay pinalusot dahil sa mga politikal na kadahilanan at hindi talaga dumaan sa patas na bidding process,” he added.
He noted that the DPWH was able to save an additional P2.12-billion from July 2010 to April 2011 due to the implementation of stringent public bidding rules.
All these savings, the President said, would go to the construction of more schools and hospitals.
"At bago po matapos ang taong 2011, inaasahang ang kabuuang matitipid natin ay aabot sa humigit-kumulang pitong bilyong piso, na maaaring pandagdag sa mga ipapatayo nating paaralan at pagamutan," the President said.
“Wala pong duda na unti-unti nang nabubura ang madungis na reputasyong matagal nang pinapasan ng DPWH, at humahakbang na tayo tungo sa mas maaliwalas at tuwid na kabanata sa kasaysayan ng inyong ahensya,” he said. (PCOO)
Malacanang calls for unity in giving assistance to victims of flashfloods in Mindanao
Malacanang called for unity, especially at this time that the country is facing many challenges including damages brought about by the onslaught of natural calamities, specifically in Mindanao, as it commended the various concerned agencies who have worked hard to carry out the relief and infrastructure operations of the national government in the region.
Presidential Spokesperson Edwin Lacierda made the call in an official statement issued on Thursday asking for solidarity rather than politicizing the efforts of the government in providing assistance to those who were greatly affected by the massive flooding that led to the uncontrolled spread of water lilies and caused the Rio Grande de Mindanao River to overflow after several days of heavy downpour.
The floodwaters have submerged at least 37 villages in Cotabato City alone and displaced some 6,000 families.
“At a time that calls for solidarity to effectively assist our countrymen in Mindanao, it is unfortunate that some officials choose to politicize relief efforts,” Lacierda said.
Reports show that instead of cooperating with the concerned national agencies to effectively address the problem and efficiently deliver help to the people, Cotabato City Mayor Japal Guiani Jr. has resorted to fabricate stories against the government that consequently exacerbate the already unfortunate situation.
In efforts to clarify the negative statements by the local official, Lacierda made it clear that President Benigno S. Aquino III’s visit to the area was to oversee the relief operations and to inspect its progress.
“When Cotabato City Mayor Guiani goes before national media to tell lies, your government is obligated to tell the truth. There is no basis to Mayor Guiani’s prevarication that the National Government has not sent relief or aid to Cotabato City, going as far as accusing the President of not bringing relief goods,” Lacierda said.
“The President went to Cotabato City to oversee relief operations and to inspect the progress of efforts to assist the city’s residents. This administration has a coordinated system for the sending of relief and assistance, including prepositioning equipment and materials so that they can be dispatched efficiently and promptly as soon as conditions permit,” he added.
Lacierda further said that even before the President’s visit to Cotabato City, the government has already announced to the public the details of the ongoing relief efforts for the victims of the flashfloods.
“The day before the President went to Cotabato City, Communications Secretary Ramon Carandang had already informed the public that 40 evacuation centers had been established with about 91,000 people being served by the National Disaster Risk Reduction and Management Council (NDRRMC) and the Department of Social Welfare and Development (DSWD).” Lacierda said.
“The public had already been informed that the relief goods were there. Secretary Carandang reported that the National Government had already spent P12 million for operations, of which P7 million came from the DSWD; the National Government contributed P3.45-million, and about P350 thousand was given by non-government organizations.” he added.
Lacierda noted that in Cotabato City alone, the DSWD has provided over seven million pesos-worth of relief goods. The Department of Education (DepEd) has also opened schools for the evacuees where they were given clothes, mats and food from various donations with help from the Civil Society Organizations and the office of the City Vice Mayor Muslimin Sema.
“In Cotabato City alone, the DSWD has provided P7,799,260 worth of food and nonfood items (relief goods) to affected families. The DepEd had also agreed to open up schools for the evacuees in order to decongest some of the evacuation centers. Donations in the form of clothing, mats and food have also been distributed to the families in the evacuation centers. The DSWD is managing the evacuation centers to ensure that the centers are up to standards in terms of sanitation and for the proper distribution of relief goods. With respect to those who are not in evacuation centers, relief goods will be distributed by Civil Society Organizations (CSOs) and through the office of Vice Mayor Muslimin Sema,” Lacierda said.
The Department of Health (DoH), for its part, has provided seventy thousand-worth of medicines for the victims. Necessary equipment has also been deployed to help in the de-clogging operations on the water lilies-infested river.
“Interior and Local Government Secretary Jesse Robredo reports that the Department of Health has already provided medicines worth P70,000. Equipment has also been deployed for the clearing of Delta Bridge, and two Watermaster dredgers, one backhoe on barge, and almost 500 workers (combined AFP, PNP, BFP, DPWH) are working round-the-clock. Chainsaws provided by DENR are being used to clear debris. All these equipment from the National Government have reduced water lily infestation from 20 hectares to one hectare,” Lacierda noted.
He assured the national government’s commitment in accomplishing its responsibilities to deliver the needs of the people and not only to convey self-promotion.
“Your National Government is attending to the needs of our countrymen in Mindanao. We reiterate that solidarity and not self-promotion is what is called for in times when natural disasters strike. The Mayor of Cotabato City has done his constituents a disservice. Instead of attending to their needs, he chose to tell lies and pass the buck,” Lacierda said.
“We commend the departments and agencies who are working with responsible local officials and the people of Cotabato City to help our people instead of engaging in negativity and outright fabrications,” he added. (PCOO)
President Benigno S. Aquino III launches the Department of Public Works and Highways’ “call center hotline” that aims to promote transparency and improve the DPWH’s complaints and feedback mechanism, during the Chief Executive’s visit to the agency’s headquarters in Manila Thursday.
The launching of the DPWH 24/7call center hotline 165-02, which is being undertaken in cooperation with Solutions People Innovation (SPi)-Global Inc., a subsidiary of the Philippine Long Distance Telephone Company (PLDT), coincides with the commemoration of the department’s 113th anniversary.
SPi-Global Inc.’s relationship with PLDT ensures that DPWH can provide clients with a highly reliable operating platform, 24/7 connectivity and best-of-breed technology.
Aside from the launch, the President, who will be joined by DPWH Secretary Rogelio Singson, will also lead awarding ceremonies honoring 25 DPWH retirees and 20 loyalty awardees who have spent 40 years and above in public service with the Department. (PCOO)
Aquino leads activation of DPWH 24/7 hotline
In keeping with President Benigno S. Aquino III's directive to make dealings with government closer and more transparent for the people, the Department of Public Works and Highways has tapped industry leader Solutions People Innovation (SPI)-Global Inc., a subsidiary of the Philippine Long Distance Telephone Company (PLDT), to head the department's 24/7 call center hotline which will allow the agency to immediately respond to complaints and queries within its jurisdiction.
No less than President Benigno S. Aquino III led the ceremonial “activation” of DPWH hotline 165-02 by making the inaugural call formally opening the service to the public.
The DPWH hotline 165-02 is now available 24/7 to those who wish to report damaged roads and other public infrastructure, inquire about the department's projects, make suggestions, file complaints and even report wrongdoings of DPWH officials and employees.
In his speech keynoting the launching ceremonies of the call center, which coincided with the DPWH's 113th Founding Anniversary, the President lauded the agency for its pioneering efforts in improving the delivery of its key services to the people.
“Kaya naman ikinagagalak kong maging bahagi sa pagbubukas ng DPWH call center hotline. Ngayon may 165-02 hotline na ang DPWH na bukas beinte-kuwatro oras, isang tawag na lang ay maaari nang maipaabot ni Juan dela Cruz ang kaniyang mga hinaing o mungkahi sa DPWH,” the President said.
“Sagisag itong palaging bukas ang inyong ahensya sa anumang suhestiyon at reklamo na magbibigay-daan sa paghahatid ng mas mataas na kalidad ng serbisyo sa ating mga kababayan,” he added.
For his part, DPWH Secretary Rogelio Singson said the launching of the call center hotline “signifies our commitment to provide higher levels of service in the coming years.”
“Filipinos anywhere in the country can now just call '165-02' if they see any potholes in our roads or if they have any other concerns with the department. The DPWH anniversary is certainly the perfect time to launch this call center,” Singson said.
The DPWH was established on June 23, 1898 by then President General Emilio Aguinaldo as among the pioneering government offices after his proclamation of Philippine Independence. (PCOO)
Gov't to save P7-billion from stringent reforms of DPWH
The government expects to save some P7-billion from reforms implemented in the Department of Public Works and Highways, President Benigno S. Aquino III said on Thursday.
In his speech keynoting the DPWH's 113th Anniversary in Manila, the President said these reforms include the implementation of a transparent and stricter bidding process in the agency.
“Tumatahak na nga po sa tuwid na daan ang inyong ahensya. Patunay dito ang pagbusisi ninyo sa walumpu't anim na kontratang nasa ilalim ng Post-Ondoy and Pepeng Short-Term Infrastructure Rehabilitation Project na may kabuuang halaga na 3.5 bilyong piso,” the President said.
“Labing siyam (19) po sa mga kontratang ito ay kinansela natin matapos na maungkat na ilan sa mga ito ay pinalusot dahil sa mga politikal na kadahilanan at hindi talaga dumaan sa patas na bidding process,” he added.
He noted that the DPWH was able to save an additional P2.12-billion from July 2010 to April 2011 due to the implementation of stringent public bidding rules.
All these savings, the President said, would go to the construction of more schools and hospitals.
"At bago po matapos ang taong 2011, inaasahang ang kabuuang matitipid natin ay aabot sa humigit-kumulang pitong bilyong piso, na maaaring pandagdag sa mga ipapatayo nating paaralan at pagamutan," the President said.
“Wala pong duda na unti-unti nang nabubura ang madungis na reputasyong matagal nang pinapasan ng DPWH, at humahakbang na tayo tungo sa mas maaliwalas at tuwid na kabanata sa kasaysayan ng inyong ahensya,” he said. (PCOO)
Malacanang calls for unity in giving assistance to victims of flashfloods in Mindanao
Malacanang called for unity, especially at this time that the country is facing many challenges including damages brought about by the onslaught of natural calamities, specifically in Mindanao, as it commended the various concerned agencies who have worked hard to carry out the relief and infrastructure operations of the national government in the region.
Presidential Spokesperson Edwin Lacierda made the call in an official statement issued on Thursday asking for solidarity rather than politicizing the efforts of the government in providing assistance to those who were greatly affected by the massive flooding that led to the uncontrolled spread of water lilies and caused the Rio Grande de Mindanao River to overflow after several days of heavy downpour.
The floodwaters have submerged at least 37 villages in Cotabato City alone and displaced some 6,000 families.
“At a time that calls for solidarity to effectively assist our countrymen in Mindanao, it is unfortunate that some officials choose to politicize relief efforts,” Lacierda said.
Reports show that instead of cooperating with the concerned national agencies to effectively address the problem and efficiently deliver help to the people, Cotabato City Mayor Japal Guiani Jr. has resorted to fabricate stories against the government that consequently exacerbate the already unfortunate situation.
In efforts to clarify the negative statements by the local official, Lacierda made it clear that President Benigno S. Aquino III’s visit to the area was to oversee the relief operations and to inspect its progress.
“When Cotabato City Mayor Guiani goes before national media to tell lies, your government is obligated to tell the truth. There is no basis to Mayor Guiani’s prevarication that the National Government has not sent relief or aid to Cotabato City, going as far as accusing the President of not bringing relief goods,” Lacierda said.
“The President went to Cotabato City to oversee relief operations and to inspect the progress of efforts to assist the city’s residents. This administration has a coordinated system for the sending of relief and assistance, including prepositioning equipment and materials so that they can be dispatched efficiently and promptly as soon as conditions permit,” he added.
Lacierda further said that even before the President’s visit to Cotabato City, the government has already announced to the public the details of the ongoing relief efforts for the victims of the flashfloods.
“The day before the President went to Cotabato City, Communications Secretary Ramon Carandang had already informed the public that 40 evacuation centers had been established with about 91,000 people being served by the National Disaster Risk Reduction and Management Council (NDRRMC) and the Department of Social Welfare and Development (DSWD).” Lacierda said.
“The public had already been informed that the relief goods were there. Secretary Carandang reported that the National Government had already spent P12 million for operations, of which P7 million came from the DSWD; the National Government contributed P3.45-million, and about P350 thousand was given by non-government organizations.” he added.
Lacierda noted that in Cotabato City alone, the DSWD has provided over seven million pesos-worth of relief goods. The Department of Education (DepEd) has also opened schools for the evacuees where they were given clothes, mats and food from various donations with help from the Civil Society Organizations and the office of the City Vice Mayor Muslimin Sema.
“In Cotabato City alone, the DSWD has provided P7,799,260 worth of food and nonfood items (relief goods) to affected families. The DepEd had also agreed to open up schools for the evacuees in order to decongest some of the evacuation centers. Donations in the form of clothing, mats and food have also been distributed to the families in the evacuation centers. The DSWD is managing the evacuation centers to ensure that the centers are up to standards in terms of sanitation and for the proper distribution of relief goods. With respect to those who are not in evacuation centers, relief goods will be distributed by Civil Society Organizations (CSOs) and through the office of Vice Mayor Muslimin Sema,” Lacierda said.
The Department of Health (DoH), for its part, has provided seventy thousand-worth of medicines for the victims. Necessary equipment has also been deployed to help in the de-clogging operations on the water lilies-infested river.
“Interior and Local Government Secretary Jesse Robredo reports that the Department of Health has already provided medicines worth P70,000. Equipment has also been deployed for the clearing of Delta Bridge, and two Watermaster dredgers, one backhoe on barge, and almost 500 workers (combined AFP, PNP, BFP, DPWH) are working round-the-clock. Chainsaws provided by DENR are being used to clear debris. All these equipment from the National Government have reduced water lily infestation from 20 hectares to one hectare,” Lacierda noted.
He assured the national government’s commitment in accomplishing its responsibilities to deliver the needs of the people and not only to convey self-promotion.
“Your National Government is attending to the needs of our countrymen in Mindanao. We reiterate that solidarity and not self-promotion is what is called for in times when natural disasters strike. The Mayor of Cotabato City has done his constituents a disservice. Instead of attending to their needs, he chose to tell lies and pass the buck,” Lacierda said.
“We commend the departments and agencies who are working with responsible local officials and the people of Cotabato City to help our people instead of engaging in negativity and outright fabrications,” he added. (PCOO)
